What products do you offer for automobile loans?
We offer new and previously owned auto installment loans.

Am I entitled to a discount on my auto loan if I am a previous customer?
Our rates are already discounted and are among the lowest auto loan rates available anywhere.

Are the interest rates on the Web site the best that I can receive?
The rates posted on the Web site are the lowest rates we currently offer. These rates are only available for applications received through the Web site, or by calling 877-458-4000. Our rates are extremely competitive, please feel free to shop around and compare for yourself.

Who will see my application?
Only those individuals who are directly involved in processing your loan, including the lending officer, will have access to your application.

Are there any hidden fees?
No, there are no additional fees that apply.

How soon will I find out if my application is approved?
Following the submission of your application, you will receive a response within 24 hours, often much sooner.

You indicate my application is secure. What exactly does that mean?
Lonegenie.com uses international grade encryption when transmitting confidential information such as applications.

In which states is auto financing available?
Automobile loans are offered in all U.S. states except Louisiana and Wisconsin.

At which dealerships can I purchase my vehicle?
You can purchase your new or previously-owned vehicle at any franchised auto dealership -- a dealer who sells new vehicles for at least one domestic or import brand.

Am I eligible for an auto loan if I have bad credit or a bankruptcy on my record?
We offer a wide array of financing options to fit your individual needs. Each application is reviewed on a case-by-case basis. If you have experienced credit problems in the past, we will do everything we can to assist you.

What is required for an approval?
If you have established a strong credit history and a consistent employment history, it is likely that your application will be approved.

How soon will I receive my loan package?
We overnight your loan package within 24 hours of approval.

What is a check draft?
A check draft is the equivalent of a bank check except it requires the dealer to fax certain documents before money is transferred.

My check draft will be expiring soon. How do I obtain an extension?
Before the expiration date, please contact us either by telephone or by sending an e-mail.

Are there any penalties associated with prepaying my loan?
No, you are free to prepay your loan or pay off the entire amount at any time, without incurring penalties.

How will I make my monthly payments?
Generally, you will receive a payment book via the U.S. Mail. Each month you must send a check for the required amount and the corresponding payment stub to the address designated on your payment book. Additionally, you may have the option of paying by direct deposit.

When will I receive my payment book?
You will automatically be issued a payment book shortly after using your check draft. In certain instances, you may receive a monthly billing statement.

Are there any insurance requirements for an auto loan?
Full automobile insurance coverage with a maximum $500 deductible is required for all automobile loans..

What is "loan to value" ratio?
Loan to value ratio is a comparison of the loan amount to the value of the vehicle that is published by a specific auto industry pricing guide such as "NADA" or "KBB."

What do NADA and KBB mean?
NADA and KBB are auto industry pricing guides: NADA is an acronym for "National Auto Dealer's Association" and KBB stands for "Kelly Blue Book." The NADA pricing guide is used to determine the "loan to value ratio" in most states, and the KBB pricing guide is used to determine the "loan to value ratio" primarily in California.

Why was I declined?
Although we attempt to provide financing options for everyone, not all applications will qualify. Feel free to contact us and let us know if we can be of assistance.